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Writer's pictureSean Lazo

Sensor Detection UX Opportunities

Men enter a public restroom: use a urinal, wash and dry their hands, then exit. Fast, safe, touch-less. Sensor detection enables urinals to flush. Positioning hands in place distributes soap, paper towels, and activates the faucet and hand dryer.



To ensure public safety, enhance systems with touch-less technology. Using sensor detection to prevent bacterial transfers help achieve tasks comfortably.


There are services that enable online order and pickup for products, banking services, and other consumer experiences. Let's examine how other physical experiences can use sensor technology.


Groceries

Requires carrying baskets, pushing carts, examining products, opening doors, and physical payment processes.


Sensor detection enables...

  • Reviewing product info

  • Card/QR to add to cart, review price, and purchase

  • Opening repository to receive products


Clothing

Requires checking price, info, size fitting, and purchase.


Sensor detection enables...

  • Reviewing size and stock

  • Visualizing garment against your body for measurement fitting

  • Card/QR to add to cart, review, price and purchase

  • Opening repository to retrieve garment


Public transportation

Requires kiosk check-in, printing passes, security customs, and other transport actions.


Sensor detection enables...

  • Card/QR to check-in, print passes

  • Transporting luggage via conveyer, conduit, or vehicle

  • Automated seat harnessing

  • Turning on vent, light, entertainment console, call attendant, opening window blind, etc


Accommodations

Requires desk check-in, pushing luggage cart, pushing elevator buttons, and opening room door.


Sensor detection enables...

  • Card/QR to check-in

  • Transport luggage via conveyer, conduit, or vehicle

  • Card/QR for initiate elevator floor and open room door


Summary

  • Utilize motion sensor detection technology and QR scan codes for convenience, speed, and safety.

  • Find opportunities in public spaces that require shared physical touch system and devices, then optimize.

  • Design non-device dependent people that don't use mobile phones, as much as possible.



About the author

Sean Lazo is a Principal UX Designer at [24]7.ai who leads the inception, assembly, and design of [24]7.ai Conversations, an industry-leading omni-channel AI chatbot SAAS platform. His passions are DesignOps, detailed design, research, and human relations.

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